Quotations with Direction
"You either have to be first, best or different".
"New technologies bring expenses, blunders, and even destruction, if by our mistakes or inaction we rely on machines rather than people."
"What can we do better today than we did yesterday? You can always do better. You should never stop the process of improvement."
W. Edwards Deming
"Line of sight is lengthened through information sharing."
Thomas J. McCoy Creating an Open Book Organization
"Whatever your life's work is, do it well. A man should do his job so well that the living, the dead and unborn could do it no better."
Martin Luther King, Jr.
"Part of our job is to make our products and services obsolete...before a competitor does. So, give yourself instructions to get creative."
"Try not to become a success, but rather try to become a man of value."
"Customers don't want their money back. They want a product that works!"
"Success seems to be connected to action. Successful people keep moving. They make mistakes, they don't quit."
"God gives every bird food. He does not throw it in the nest."
"Luck? I don't know anything about luck. Luck to me is hard work - and realizing what is opportunity and what is not."
"Real courage is when you know you're licked before you begin, but you begin anyway, and see it through no matter what."
"Discoveries are often made by not following instructions. By going off the main road, by trying the untried.
"The greatest pleasure in life is doing what people say can't be done."
From a Northern Trust Business Banking ad
"You'll never have a product or price advantage again. But a strong customer service culture can not be copied."
Jerry Fritz, at SMEI annual Conference
"If you want to succeed, double your failure rate."
Tom Watson, former IBM Chairman
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